Frequently Asked Questions
I need to see if a vehicle was at a certain location, however I do not have a Geofence setup, is it possible to find this information?
I have multiple reports that were supposed to automatically send at once, however not all of them were received, what happened?
The reports most likely sent correctly on the server side, so it’s a possibility that your Email provider/company provider's email firewall blocked the mail before it got to your mailbox. Occasionally that happens where successive emails following too closely together are caught by various levels in spam/firewall filters. Send us an email at email@example.com and we will double check for you.
OziExplorer track(.plt): Ozi Explorer format that stores track as a list of coordinates of track's points.
NMEA messages (.txt): National Marine Electronics Association text file, communications protocol used in sea navigation equipment.
Attention! Parameters (sensors) are not stored when exporting to this format.
Google Earth (.kml): an XML-based format used in Google Earth to transmit three-dimensional geospatial data.
You can also run the Message Tracing report, which is a little more readable version of the standard export.