Frequently Asked Questions
ELD user accounts must be set up by a motor carrier for:
- Commercial motor vehicle (CMV) drivers who are employed by the motor carrier and who are required to use the ELD, and
- Support personnel who have been authorized by the motor carrier to create, remove, and manage user accounts; configure allowed ELD parameters; and access, review, and manage drivers’ ELD records on behalf of the motor carrier.
Can a motor carrier create electronic logging device (ELD) accounts on individual ELDs or its support system?
Each driver account must be created by entering the driver’s license number and the State of jurisdiction that issued the driver’s license. The driver’s license information is only required to set up the driver’s user account and verify his or her identity; it is not used as part of the daily process for entering duty status information.
How many electronic logging device (ELD) accounts can be established by a motor carrier for one of its ELD drivers?
A motor carrier must assign only one ELD driver account for each of its drivers required to use an ELD. An ELD must not allow the creation of more than one driver account associated with a driver’s license for a given motor carrier. The motor carrier is also responsible for establishing requirements for unique user identifications and passwords.
Can a driver’s electronic logging device (ELD) user single account be authorized for administrative functions, in addition to its driver-related functions?
No. Each driver should have one account that allows him or her to log in and perform driver-related functions. All other administrative functions should be based on the discretion of each company or its provider. This means a driver who is also the owner of the company would have a single account authorizing entries as a driver, and a separate account for administrative functions. Accounts can be created on the ELD or the ELD support system.
Driver accounts must include the CDL number and state. If a driver relocates to another state and obtains a new commercial driver’s license, can the ELD allow for editing the driver profile to change the license number and state or must a new driver account be created? If so, how would the two link together to allow for recording the prior seven days?
Section 395.22(b)(2)(i) states that a motor carrier must manage ELD accounts. Therefore, the driver’s license information must be updated in the ELD. If the data files from an individual’s old and new driver license files cannot be merged, the driver must either manually enter the previous duty status information or provide a printout from the older HOS to provide an accurate accounting of the duty status for the current and previous seven days for authorized safety officials.