FAQs

Frequently Asked Questions

ELD user accounts must be set up by a motor carrier for:

  1. Commercial motor vehicle (CMV) drivers who are employed by the motor carrier and who are required to use the ELD, and
  2. Support personnel who have been authorized by the motor carrier to create, remove, and manage user accounts; configure allowed ELD parameters; and access, review, and manage drivers’ ELD records on behalf of the motor carrier.
Category: ELD - Accounts

Yes. ELD user accounts can be created on individual ELDs or the ELD support system.

Category: ELD - Accounts

Each driver account must be created by entering the driver’s license number and the State of jurisdiction that issued the driver’s license. The driver’s license information is only required to set up the driver’s user account and verify his or her identity; it is not used as part of the daily process for entering duty status information.

Category: ELD - Accounts

A motor carrier must assign only one ELD driver account for each of its drivers required to use an ELD. An ELD must not allow the creation of more than one driver account associated with a driver’s license for a given motor carrier. The motor carrier is also responsible for establishing requirements for unique user identifications and passwords.

Category: ELD - Accounts

No. Each driver should have one account that allows him or her to log in and perform driver-related functions. All other administrative functions should be based on the discretion of each company or its provider. This means a driver who is also the owner of the company would have a single account authorizing entries as a driver, and a separate account for administrative functions. Accounts can be created on the ELD or the ELD support system.

Category: ELD - Accounts

Section 395.22(b)(2)(i) states that a motor carrier must manage ELD accounts. Therefore, the driver’s license information must be updated in the ELD. If the data files from an individual’s old and new driver license files cannot be merged, the driver must either manually enter the previous duty status information or provide a printout from the older HOS to provide an accurate accounting of the duty status for the current and previous seven days for authorized safety officials.

Category: ELD - Accounts

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